SUPPORT & CONTACT
Need help, want to report an issue, or have a question about Properti Nigeria?
For human assistance: from reporting properties or vendors, to account issues, billing questions, inspections, or general enquiries.
Report a Property or Vendor
Use this form to report a property listing or vendor that appears misleading, unavailable, fraudulent, or in violation of Properti’s platform rules. All reports are carefully reviewed by our Trust & Safety team, and appropriate action will be taken based on the severity of the issue and our findings, which may include listing removal, account suspension, or permanent removal from the platform.
Account & Verification Support
This form is for issues related to your Properti account, profile, or verification status. Whether you are experiencing delays with identity or company verification, restrictions on your account, or need to appeal a suspension, our support team will review your request and assist you as quickly as possible once sufficient information is provided.
Subscription & Billing Support
Use this form if you have questions or issues related to your subscription plan, billing, payments, or feature access. This includes problems with plan upgrades or downgrades, features not reflecting on your account, quota limitations, or refund enquiries. Our billing team will review your request and respond within the stated timeframe.
Inspection & Booking Issues
This form is for resolving problems related to property inspections booked through Properti. If an inspection was not confirmed, declined, missed, or scheduled incorrectly, please provide the relevant details so we can review the situation and take appropriate action where necessary.
Technical Issues & Bugs
Use this form to report technical issues or unexpected behavior on the platform, such as pages not loading, form submission errors, dashboard issues, or notification problems. Providing clear details and screenshots where possible helps our technical team investigate and resolve issues more efficiently.
General Enquiries & Partnerships
This form is for general questions, feedback, business enquiries, partnerships, media requests, or suggestions related to Properti Nigeria. If your message does not fall under any specific support category, you can use this form to reach the appropriate team.
Properti Nigeria is committed to transparency, fairness, and quality in real estate discovery and transactions. Our Resources hub is part of that commitment, giving you clarity, protection, and confidence at every step.
Address
34 MKO Abiola Way, adjacent Anfani Road, Ibadan 200273, Oyo
Hours
Mon - Sat
8:00AM - 6:00PM